Last updated: July 2, 2026
1. Service
TrustFuel provides tools to collect, manage and display testimonials and verified reviews. Subscriptions are per company and billed monthly or yearly via Stripe.
2. Honest content
You may only publish testimonials given with consent. Creating, buying or soliciting fake testimonials or reviews is prohibited and leads to account termination. Verified reviews cannot be deleted by the reviewed business.
3. Your content
You retain all rights to content you upload. You grant us the license needed to host and display it as directed by you (forms, widgets, profiles).
3a. Testimonial rights assignment
When you submit a testimonial through a TrustFuel collection form, you grant the collecting business a full, worldwide, perpetual and irrevocable license to use that testimonial, including your name, picture, video and quotes, in all of its marketing: advertisements, videos, websites, social media, sales pages and any other channel. The only restriction: the testimonial must not be used in a misleading or derogatory way.
This grant becomes final when you confirm your submission via the confirmation email (double opt-in). After confirmation, the license cannot be withdrawn by simply requesting removal; you accepted these terms and the exact rights wording at the moment of submission. TrustFuel records the submission time, IP address, device information and the verbatim consent wording as evidence, and businesses can download this record as a certificate.
4. Acceptable use
No unlawful content, no spam, no attempts to circumvent verification or security measures.
5. Availability & liability
The service is provided "as is". To the maximum extent permitted by law, our liability is limited to the fees paid in the twelve months before the claim.
6. Termination
You can cancel anytime; access runs until the end of the billing period. We may terminate accounts that violate these terms.
